We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Linuschibros
2 months agoNew member | Level 2
My earned free space for some referrals was not credited
Hello Everyone,
I frequently invite friends and family to join Dropbox, and as a Computer expert, I personally spent time ensuring their invitations were accepted hence i accepted the invitatio...
- 2 months ago
Hi there, Linuschibros, thanks for reaching out to us.
Can you please let us know what the status of each referral is, when you follow these steps?
Thanks in advance!
Linuschibros
New member | Level 2
Hello Hannah,
Thank you for your swift response. It turns out the 500MB was not credited because the email verification was unsuccessful.
I’ve since resolved the issue, and I was able to receive the referred 500MB. I will follow the same process with the remaining referrals as soon as I can reach them.
Thank you again for your support. I do appreciate 🙂
Kind regards,
Linus
Hannah
2 months agoDropbox Staff
No worries, Linus, glad I could help!
If you need anything else, please let us know.
Have a great day!
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!