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Forum Discussion
How can I make sure my Dropbox files don't take up space from my devices?
My god... is it just SO difficult to contact Dropbox by email?
How the hell do I contact them by a simple email? I don't use Facebook, Twitter or anything like that. I want to pay them money....
Many thanks to Colin for using his magic.
I've just checked playing MP3s both through Dropbox and FileBrowser (3rd-party app) and both are working fine.Thank you to the moderators too, for helping.
That which I thought was going to happen now HAS now happened... I've run out of space on my MacBook so I'm having to delete everything which I've attempted to upload today to Dropbox. What a waste of bloody time.
All this is FAR, FAR too complicated... I used to teach IT. To the blind. But to even think about doing such an occupation nowadays would be a non-starter.
People buying new computers used to complain about so-called "bloatware" and had to remove programs, unnecessary software, images, videos etc already placed by unscrupulous manufacturers on their new computers even before they could even think about using it.
Dropbox has made their system unuseable after progressively complicating everything over the time that I've been using their services.
All I wanted to do was place a few videos and music files on a server, pay the hosting service money for doing so, et voilá... everyone's happy. It seems nowadays that one not only needs a university degree to do so, but 48-hours in one day.
Nancy
Dropbox Staff
Dropbox StaffThanks for the details you’ve provided, Steve, as well as the screenshots! After cancelling your Dropbox plan, did you check your linked to Dropbox email address? Have you received any confirmation there that your trial has been cancelled? Make sure to also check your spam folder, if nothing is showing in your email’s inbox.
Now, as for viewing files on your iPhone, the Dropbox app shouldn’t download those locally, unless you tell the app to make those files offline (with these steps).
Finally, regarding your computer’s hard drive being filled up, I’d like you to follow these steps in your local Dropbox folder there and let me know if you see any difference after a bit.
Hello Nancy...
I don't understand what you are saying here... you seem to have missed out either a word or a complete phrase when you say :
" After cancelling your Dropbox plan, did you check your linked to Dropbox email address? "My linked what?
- Megan
Hey stevecjames, let me also jump in here!
Your Dropbox account is linked to your email address. Usually when cancelling your plan or trial, you should receive a confirmation email informing you about that.
This is why my colleague, Nancy suggested that you check your email address.
Yes, my e-mail address is correct.
