You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Thanks for posting on our forum, jennnnn_!

     

    First off, you’ll need to make sure your Dropbox backup is disabled with these steps. 

     

    If your backup files are still taking up space from Dropbox after that, you can go to this page instead and try to delete them from there.

     

    Let me know if that helps.

  • Robert Paterson's avatar
    Robert Paterson
    Explorer | Level 3
    5 months ago

    I down graded my drop box account , and I have removed items from my Account, it still says I am over my storage limit . When I look at my storage it says I have 23gb of backup, I can’t find this anywhere in the app or in the web , a search for backup finds nothing, how do I delete it , or even simpler how do I contact customer service and get them to remove this , but I can’t 

About Storage Space

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