cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't Display Size of Folder(s)

Can't Display Size of Folder(s)

jclarkw
New member | Level 2
Go to solution

Tried to follow instructions in "To view the size of a folder on dropbox.com," but cannot get past step 3:

Which ellipsis?

Never see a "Calculate size" button.

Please help!

 

So far only a Basic member using Chrome browser on Windows 10. -- jclarkw

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @jclarkw, thanks for messaging the Community.

 

If you want to sort by size, make sure that you've enabled the Size column, and then click this ellipsis on the right.

 

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

View solution in original post

4 Replies 4

Jay
Dropbox Staff
Go to solution

Hi @jclarkw, thanks for messaging the Community.

 

If you want to sort by size, make sure that you've enabled the Size column, and then click this ellipsis on the right.

 

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

jclarkw
New member | Level 2
Go to solution

Thanks, Jay -- That worked fine.  My problem was that the instructions say:

4. Click "..." (ellipsis) above the file list."

PFSE
Helpful | Level 6

Calculate Size is NOT an option. Why can't it just show under Folder Info?

Rich
Super User II

@PFSE wrote:

Calculate Size is NOT an option.


It is an option. Make sure you have the Size column visible, then select the folder and Calculate Size will be one of the options under the ellipsis (three dots) menu.

 

194604ce5507476610807420c167dea6.png

 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    PFSE Helpful | Level 6
  • User avatar
    jclarkw New member | Level 2
  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?