Team members receiving emails inviting them to edit the folders I uploaded

[DT83]

Morning All

I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder.

This is the first time this has happened and my colleagues have made new folders after and no emails have been sent out. 

Support were less then helpful and I am sure it will be a silly setting I have hit my end, but could anyone please help?

Thank you

[Megan]

Hey @SHARON VANNI, I hope you're doing well!

I went ahead and removed the screenshots you attached, since they contained a lot of sensitive information, emails and names. 

Do you share a folder with your colleagues? Also, have they adjusted their email notification settings? You can see more about this here. 

Keep me posted!

[SHARON VANNI]

Hi Megan, I agree to remove the attachments, I eliminated personal info. The Problem is not what I receive from Dropbox, the problem is what dropbox shares with the other members of the group, of what I did. for every little action I do on Dropbox my colleagues receive an email

[LylesFirm]

Our office has started experiencing the same thing.  Everyone receives an email notification when a new folder is created in Dropbox.  We also have a team constantly creating folders and the email notifications are overwhelming.  This is a new problem.  How can we fix it? 

Thank you.

[Megan]

Hey @SHARON VANNI, I'm trying to understand if we're referring to a simple folder within your account with no shared, or a shared folder perhaps. 

Also, you mentioned the "members of the group". Would you be able to clarify if we're referring to members that also have access to the folders, or if you're part of a Dropbox team? 

In your screenshot I can see a "SILO" folder, right? Is that shared with anyone? 

[JS28]

Our company has been experiencing the same issues with Dropbox. Everytime a folder is created within our team folder, everyone that in our team gets a notification that I am "inviting" them to edit the folder, but we already have permission to edit all the folders anyway. We want this to stop because the emails are overwhelming. 

[marleah]

Hi Megan, Is there a solution to this problem yet? We are experiencing the same issue.

Thank you,

Marleah

[Hannah]

Hey everyone, thanks for letting us know.

Would you mind letting us know the exact steps you're following, that lead to those notifications? 

Are you all members of Dropbox Business teams?

Is it when you're adding files to folders accessible by the whole team?

Also, the OP mentioned a checkbox, do you see the same thing as well and can you send us a screenshot?

[antonioabrego]

Glad its not only me dealing with this. 

Hi Hannah,

  Sorry just catching up on this. So it happens when you create a new folder. The option is checked already. it can be unchecked but once made I could not find a way to uncheck that option.  Not sure why its checked now everytime someone makes a folder. I sent you a screenshot after I unchecked it.  

I do use dropbox business and usually do not need to notify anyone with emails ever. Hope this helps 

[LylesFirm]

Same here.  About a week ago, the "send an email notification" appeared and it was already checked.  This adds an extra step to creating a new folder (unchecking that box).  Otherwise, everyone in the office receives an email notification.  Is this a setting that can changed? 

[Trew]

Hey Thank You