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Forum Discussion
Rebecca16
2 years agoHelpful | Level 5
Switching emails on an acount
We have an employee who had set up their Dropbox account using a gmail and not our company email account (Outlook). How do they switch the account to their company email? Will this cause any issues w...
- 2 years ago
Rebecca16 wrote:
How do they switch the account to their company email? Will this cause any issues with access tied to the account and gmail?
If it's a personal account, they can go into their account settings and easily update their email address. If the account is part of a Business team account, the team admin can do it for the member. It won't cause any issues with access or Gmail.
David_Green
Explorer | Level 4
Thanks, Walter. My other concern was that when files are updated or new files are added to the folder, they would not get any notification of that since their new email address would not be tied to that folder or file. I would assume that the notifications would still go to their old email address - or would they even get a notification of changes if all they had was the shared link to a Dropbox folder?
David G.
Rich
2 years agoSuper User II
David_Green wrote:
My other concern was that when files are updated or new files are added to the folder, they would not get any notification of that since their new email address would not be tied to that folder or file.
Again, everything is account based. Notifications for a shared folder, when sent, are sent to whichever email is listed on the account. If it's a shared link, they won't receive a notification at all as changing the content of a shared link doesn't send a notification.
- David_Green2 years agoExplorer | Level 4
OK, thanks!
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