We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Gavin H.4's avatar
Gavin H.4
New member | Level 1
10 years ago

Password changed but user still has access?

Hi - I have a dropbox account which I share with a few people. In effect a single dropbox login and a few people know the password. Some of these access it via the dropbox App. I have changed the pas...
Account settings and sign in
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 years ago

Bit concerned as I though once the password was changed they would lose their access.

No, you need to actively unlink those peoples Dropboxs from www.dropbox.com/account

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!