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zampa's avatar
zampa
Helpful | Level 6
2 years ago

I can't create a new account

Hello  Trying to open a second account  but keep getting pushed back to first/old account. Any thoughts? Thanks Paul
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  • zampa's avatar
    zampa
    2 years ago

    Hello

     

    Sorry for the delayed response as my Ram packed it in, so there was a few days in the shop.

     

    Well sticking with it, ( and the help of a few) got the job done.

    Thank you all for you insight and direction into opening multipal accounts on the same device.

    In the end ,I used a separate Email acc. and an incognito window as recommended by Nancy.

    I am now loaded and ready to get to work.

    Your patients and manners did not go unnoticed.

    What a nice bunch of people you are.

    Greatfully

    Paul

     

zampa's avatar
zampa
Helpful | Level 6

Started this query yesterday and am still at it.

Have been trying to open a second account on one computer.

It was suggested to open with a second email address but still no luck.

Have also tried chatbots and support, still, no luck.

Schurly one must be able to have multipal accounts on one device as I need the autonomy and ability to keep the projects and teams separate.

Regards

Paul

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
zampa wrote:

Schurly one must be able to have multipal accounts on one device as I need the autonomy and ability to keep the projects and teams separate.

You can create multiple accounts, but you can only sync two accounts to a single device if one of those accounts is a Business team account and the other is a personal account. You can't sync two personal accounts or two Business accounts to the same device.

 

 

 

  • zampa's avatar
    zampa
    Helpful | Level 6
    2 years ago

    God advice, I'll give it a try.

    Thank you.

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