We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

joshld12's avatar
joshld12
Helpful | Level 5
2 years ago

Changing default account

I initially setup dropbox through yahoo, then accidentally set up a gmail account on a new iMac computer.  The dropbox App won't get rid of the Gmail account.  I can't change the default Email back t...
Account Settings
Account settings and sign in
desktop app
  • joshld12's avatar
    joshld12
    2 years ago

    Thank you guys for your responsiveness but I was finally able to delete the Gmail account, which made the Yahoo account the default.  The issue is now resolved.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

The app should prompt you to sign in again, after signing out.

 

Can you search for the Dropbox app in your programs/apps, relaunch it and let me know what you see?

ellepi's avatar
ellepi
New member | Level 2
10 months ago

I was able to solve the problem by rebooting the computer (which allowed me to see dropbox in the menu bar again) and following your instructions. Thanks a lot!

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!