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Forum Discussion
Account disabled with no warning need it back immediately.
My account was disabled without warning and I have tried contacting customer service and have received no feedback. My account is used for business, I use it regularly, and I need it back IMMEDIATELY...
Hi Megan,
Yes I have but it seems that in the process of being removed from a business team account my own personal work dropbox account was also removed. Being added back by the team admin is not an option. I've had dropbox for 10 years and everything that I need for graduate school, publications, taxes, my LIFE is linked to that account. Please I need this fixed soon.
Mark
Super User II
Super User II
amanda727 wrote:
Hi Megan,
Being added back by the team admin is not an option.
That is the only way to resolve it.
When you are part of a Business Team that business owns your account and all data in it. They need to re-add you to the team quickly (as after 7 days all data is removed, unless, they've backed it up manually). Then they need to REMOVE you from the account rather than delete you. That will re-create your personal account that you can use as you want.
Dropbox cannot do anything for you - because you are not, currently, the owner of the account or the data.... the business is.
