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Victoria 494's avatar
Victoria 494
Explorer | Level 3
2 years ago

Understanding this message in activity log

Hello All,

 

Some of my team members are working with me, and in the activity report of one member, I am frequently viewing this message. Can you help me interpret this message, please. My serious concerns are that might me he is downloading the data. Thank you.

 

Following Message Display on the Dropbox Report:

 

"Checked external drive backup eligibility status
Computer: 
DESKTOP-..........
Platform: 
Windows 10 200
Result: 
succes
Team external drive backup counts: 
0"
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Victoria 494, thanks for bringing this to our attention.

     

    Does this user have an external drive connected to their machine? 

     

    Do they frequently connect and disconnect it?

     

    This will help me to assist further!

    • Victoria 494's avatar
      Victoria 494
      Explorer | Level 3

      he can connect with the machine, and might be he is doing it as well

  • Victoria 494's avatar
    Victoria 494
    Explorer | Level 3

    Hi,

    Good Day!

    Can someone help me to interpret the following message, please.

     

    ""{".tag": "external_drive_backup_eligibility_status_checked_details", "desktop_device_session_info": {"ip_address": "91.75.120.220", "created": "2022-05-20T07:48:16Z", "updated": "2022-12-15T14:09:23Z", "session_info": {"session_id": "dbdsid:AAD1EoCDhRY1hB6KO9yfaiJzKYxu4zzHoNY"}, "host_name": "DESKTOP-DJE3OG1", "client_type": {".tag": "windows"}, "client_version": "162.4.5419", "platform": "Windows 11 22621", "is_delete_on_unlink_supported": true}, "status": {".tag": "success"}, "number_of_external_drive_backup": 0}""

    • Victoria 494's avatar
      Victoria 494
      Explorer | Level 3

      I got this message in the dropbox report, and has a doubt that someone downloaded that data. your assitance will be highliy appreciated. thank you

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