You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Unable to access account with a 6 digit code
Hi community, I need your help as I cannot log in to my account. I have been using the correct email address and password, but it is requiring me to proceed with an additional authentication. Howeve...
Jay
Dropbox Staff
Dropbox StaffHi vinivalverde, thanks for bringing this to our attention.
I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link.
From there you should be able to contact support. Make sure to enter the same email you use to login to Dropbox. Thanks!
Keep me posted!
JayDropbox Staff
Dropbox StaffCurrently, we only provide incoming phone support for team admins of Dropbox Business subscriptions.
To access that page, you don't need to login, since it can be accessed from the site.
