The one-time code either never arrives to my email or Dropbox tells me it's expired.

[darcy3]

Hi.

I really want login. But I can't. I've tried many things.

When I try to login through Dropbox web page via PC and mobile: The page for Second step verification is not uploaded. I waited over 10 minutes.(It's definitely not an internet problem)

When I try to login through Dropbox via mobile app: Second step verification email arrives from no-reply@dropbox.com.  But it is not helpful. Even though I entered the code in 30 seconds, a pop-up window appeared saying “A considerable amount of time has passed. Please re-enter your password.”

If I try to reset the password,  I don´t receive the mails. I already added no-reply@dropbox.com to my email contacts, it doesn´t help.
I can't even change my password. Because the mail doesn't arrive. I already check spam mail, but it doesn't help.

What should I do? Please help me.

[BenDBX]

Hi @darcy3,

We never heard back from you. Were you able to receive your code? Do you still need further assistance? Let us know!

Thanks,

Ben