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Accidentally synced business account with personal

Accidentally synced business account with personal

cobispencer
New member | Level 2

I accidentally synced a business account with my personal....everything I'm trying isn't working to unsync the two, help!

1 Reply 1

Walter
Dropbox Staff

Hey @cobispencer - sorry to hear about this.

 

It sounds like you joined a team account using your personal account instead of linking the two accounts.

 

In that case, you'll need to reach out to the team admin for your business account and ask them to convert your account back to an individual one following these steps.

 

Let us know if you have any other questions!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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