You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I can't sign in due to a security code being sent to an email I can't access
Dropbox on my PC and iPhone used to be perfectly synced. When I added or edited content on either, it would show up on the other usually within minutes. I recently got a new PC and when the installers set it up my DB worked great on my new PC. Except that I soon discovered that it was no longer synced to my phone. So I deleted my iPhone DB and tried to just sign in again on my phone in hopes that would solve the problem. Little did I realize that to sign in you requires username (e mail address), password and then DB sends a six digit security code to your e mail address (the one you used to sign in). The problem is that e mail address no longer exists, and I can't recreate it so I can't retrive the security code they send me to sign in. So now I've lost all my DB content on my phone and can't figure out how to re open that account on my iphone so that all of my PC DB files will sync to it. HELP! Thanks Mac
Sign in with Apple ID shows that the account is disabled
Hello, If I try to sign in/continue with Apple id in browser or iOS app. It shows an error > account is disabled. But when I sign in using the same icloud email, there is no any issue. I made a mistake of choosing "Hide my Email" on my first attempt to sign in and it created the new account which I had to delete. After that I can't use the Continue with Apple feature anymore. Please solve the issue. Thanks
The one-time code either never arrives to my email or Dropbox tells me it's expired.
Hi. I really want login. But I can't. I've tried many things. When I try to login through Dropbox web page via PC and mobile: The page for Second step verification is not uploaded. I waited over 10 minutes.(It's definitely not an internet problem) When I try to login through Dropbox via mobile app: Second step verification email arrives from no-reply@dropbox.com.But it is not helpful. Even though I entered the code in 30 seconds, a pop-up window appeared saying “A considerable amount of time has passed. Please re-enter your password.” If I try to reset the password, I don´t receive the mails. I already addedno-reply@dropbox.com to my email contacts, it doesn´t help. I can't even change my password. Because the mail doesn't arrive. I already check spam mail, but it doesn't help. What should I do? Please help me.
I removed Dropbox from my iPhone and I can't find the email my account was linked to.
Hello, as the title said. I accidently unninstalled my Dropbox Apps and i forgot my email to login. I tried to search through my email but i couldn’t found my Dropbox account, Is there any way I can see my email on my iPhone or can i rollback my iphone to previous backup so it can automatically login my dropbox account? Im frustated because my important files are there… please help guys if you guys have the solution
Dropbox Passwords mobile app doesn't have any master password?
It is very shocking for me thatDropbox Passwords has no master password (or at least I can't find it). I do not use fingerprints on my phone, I have simple PIN. It is locking after 2 minutes, but if the pone is in hands it won't turn off the screen. So, to open another password managers it is necessary to enter master password. But for this app you just open it and the passwords are visible immediately. Is it possible to add Normal master password or at least PIN to add additional protection?