You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Accent27's avatar
Accent27
Explorer | Level 4
2 years ago

Team Member is flooded with all the team files. How do I remove them?

Trying out Dropbox trial and created a group.  Invited a member and they accepted but now say that all their files are in my Dropbox Account because I am the Admin.  How do I Ungroup them so they gain control of their files again -- and why would Dropbox allow me to grab all their files?? 


  • Accent27 wrote:

    How do I Ungroup them so they gain control of their files again -- and why would Dropbox allow me to grab all their files?? 


    Because thats what you told it to do - note as well that it told them it would do this as well. You are using a Business Plan so its moved them in to your plan. Most businesses want to control what people do with its data hence its centrally managed. 

     

    Follow https://help.dropbox.com/account-access/delete-member and REMOVE them rather than delete

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Accent27 wrote:

    How do I Ungroup them so they gain control of their files again -- and why would Dropbox allow me to grab all their files?? 


    Because thats what you told it to do - note as well that it told them it would do this as well. You are using a Business Plan so its moved them in to your plan. Most businesses want to control what people do with its data hence its centrally managed. 

     

    Follow https://help.dropbox.com/account-access/delete-member and REMOVE them rather than delete

    • Accent27's avatar
      Accent27
      Explorer | Level 4

      Thank you super user...Wow..amazing that with one little click they gave me all their data like that.  OK, I think we have fixed the situation and I thank you for the help.  

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!