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mikrostil's avatar
mikrostil
Helpful | Level 6
11 months ago

I can't share any file, getting "banned member" error

Last few days cannot share files, keep getting message "banned member". Why is that? I don't have large traffic, antivirus doesn't see any malware, don't send invites at all, files are my so no copyright problem...

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  • mikrostil's avatar
    mikrostil
    11 months ago
    It is working now, thanks! But still don't know what triggered ban to avoid similar situations in future.
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey there mikrostil - sorry to hear about this.

     

    It sounds like your shared links may have been banned. How long has it been since you first got this error? Did you receive an email from Dropbox informing you about this perhaps?

     

    Let us know more and we'll take it from there. 

    • mikrostil's avatar
      mikrostil
      Helpful | Level 6
      11 months ago

      Few days... maybe 5 days or so. No, didn't get any mail from dropbox lately except few months ago a message that my space is running low (solved by deleting some unneeded files).

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        11 months ago

        Is this the first time you get this kind of error or you had one in the past as well mikrostil? 

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