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design assembly's avatar
design assembly
New member | Level 2
9 months ago

"Couldn't copy link - banned member" error when trying to copy a link

hi, i'm having a bit trouble on my office, we have "banned member" trouble when we copy link or share link on dropbox, is there any way to resolve this? thankyou

 

 

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hi there, design assembly, thanks for reaching out to us.

     

    Is it possible that sharing has been disabled on the account you're trying to copy the link from?

     

    Take a look at the info in this article and let me know if you have any questions.

     

    Thanks.

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