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Someone has accessed my account and cancelled it, please help

Someone has accessed my account and cancelled it, please help

StevenMich
New member | Level 2

My Dropbox account was hacked.  They canceled the account and may have transferred the information to their computer or another Dropbox account that they own.  How can I get the account and information back.  I can't seem to find anyone at Dropbox to speak to.

1 Reply 1

Rich
Super User II

@StevenMich wrote:

My Dropbox account was hacked. ... How can I get the account and information back.


You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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