We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Faleminderit për postimin në forum, Blerton!

     

    A mund të sqaroni se cilit kod i referoheni saktësisht? Ndoshta po përpiqeni të identifikoheni në llogarinë tuaj Dropbox dhe po ju kërkohet të vendosni një kod sigurie një herë?

     

    Nëse po, a nuk jeni në gjendje ta merrni atë në adresën e emailit që është e lidhur me llogarinë tuaj Dropbox?

     

    Më njoftoni dhe ne mund t'i hedhim një sy.

    -----------------

    Thanks for posting on the forum, Blerton

     

    Can you clarify what code you’re referring to exactly? Are you trying to log in to your Dropbox account perhaps, and you’re being prompted to enter a one-time security code? 

     

    If yes, are you unable to receive it to the email address that’s linked to your Dropbox account? 

     

    Let me know, and we can take a look.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!