cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Please help me to login to my account again

Please help me to login to my account again

harish sharma
Explorer | Level 3

sir please help me my id is [Removed as per Community Guidelines] I am entering the correct password but it is not opening the id in which my contact no. [Removed as per Community Guidelines] I have blocked it as I am getting problems in the OTP line. please help me my new no. [Removed as per Community Guidelines]

3 Replies 3

Jay
Dropbox Staff

Hi @harish sharma, thanks for bringing this to our attention.

 

Could you clarify what the issue is exactly for the one-time passcode to login to your account?

 

Are you getting an error that the code is invalid, or are you not receiving it in your inbox?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

harish sharma
Explorer | Level 3
sir my no is cbenge

Jay
Dropbox Staff

Are you referring to your phone number? Do you have 2FA enabled on your account?

 

Do you have the emergency backup codes in order to login to your account?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
  • User avatar
    harish sharma Explorer | Level 3
What do Dropbox user levels mean?