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Lazman1140's avatar
Lazman1140
New member | Level 2
2 years ago

Logged into my account and all my files are missing

I've had a drop box subscription for a few years and at renewal, December 1st, 2022, I upgraded to DropBox Plus. Last week I had a blue-screen issue on my Desktop and took it to a repairman. He saved...
Account Access
Dropbox Plus
File access
Raquel7's avatar
Raquel7
Explorer | Level 3

Hello! im not sure but maximum 3 months 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey Raquel7, just to confirm, are you sure that you're using the same email address to login to your account, as you did before?

  • Raquel7's avatar
    Raquel7
    Explorer | Level 3
    3 months ago

    Hi Hannah, yes im sure cause i just have one mail account

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