Is the email: em-s.dropbox.com legitimate? [Answer: Yes]

The email from "em-s.dropbox.com" is likely a valid notification. However, to be safe, avoid clicking links directly. Instead, log in to Dropbox separately to check for new documents. Always prioritize online safety.

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Graham-7 wrote:

I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid adjunct to " dropbox.com ", or is it sooner a trick?

 

Thank you.

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Yes it is 🙂

https://help.dropbox.com/security/official-domains

I got the following email:

Its from <no-reply@em-s.dropbox.com> and it came into my priority folder. It's fake right?

Thanks in advance

I received an email notification that there was a "Shared File waiting for you". When I went to click on it, it was a file shared with me from 2020. Is there a reason I would've received that notice today about it?

Hello, 

I was checking my emails and came across an email from dropbox, the email body looks 100% legit no spelling mistakes no numbers either, but the address looks questionable, the email is no-reply@em-s.dropbox.com. The email subject is "top strategies to maximize your potential", the email body seems to be about dropbox cloud storage (for free), exercise for 20 minutes, free password manager and turning on camera uploads if that's any help to anyone. 

I've tried searching here and I've tried searching the email address on google but haven't found anything on it, so I'm wondering if it's legit before I end up blocking the email. 

I received an email from no-reply@em-s.dropbox.com that said I had a shared file waiting for me. Has anyone else gotten this? Is this a valid email address from Dropbox?

I don't know what board to choose.  I am desperate.  I got an email saying there was a shared file waiting for me.  I clicked on the button in the email and it brought me to dropbox.  I couldn't find a file.  I'm very worried  that the email was fraudulent.  AND VERY IMPORTANT - now I cannot find the two external hard drives that used to be located on my desktop.  I think it's related to backups, but I really have almost no idea how backdrop works.  WHERE ARE MY DRIVES and the very important files that are in them.  PLEASE SOMEONE help me.  I desperately wish I could speak to a person, but I cannot find anyway to do that.  PLEASE HELP!!!!  Mostly I want to find my hard drives and get them off dropbox and back onto my desktop.

I rarely use Dropbox. I recently got a suspicious email from "Dropbox". It is from

no-reply@em-s.dropbox.com.

And they say I have got a shared file waiting for me.

I'm afraid to click on it due to possible virus. Who should I send this to?

I just received an email, purportedly from Dropbox although I'm inclined to think it's a scam. However, after browsing through the forum, I noticed others with more or less the same complaint and getting replies (whether from Dropbox or just superusers answering questions, I don't know) that attempt to justify email marketing content that is clearly awful, based on a fear strategy. I'll paste the full communication of what I received (mind you, this is the first email I've gotten from Dropbox except for the ones they sent when I signed up):

Subject line: 
Eligibility confirmed: username, you'll lose access to your files if you don't act soon!

Email Content:
Notice: Your files are about to stop syncing, username.
Here's access to up to up to 3 TB (3,000 GB) of space.

There's limited space available in your Dropbox. Even adding just one more file might stop your account from syncing and being able to access them when you need to.
View your account 

As a professional copywriter, I can assure you that NO ONE appreciates receiving an email with the above subject line, no matter the offer. The email content is hardly any better, with its pushy sales tactic. If this came from an ad agency's creative team, I suggest dropping them immediately. This is low-class scaremongering and scammer-level writing. It even has a grammatical error (to up to up to).

Marketing emails are effectively a knock on someone's door. A business shouldn't be knocking with THAT (a threat, basically) if it hopes to get people to open their virtual door and act welcoming. Honestly, I'm surprised at the terrible communication, as Dropbox is a pretty good service overall. I'd hate to see it ruin the goodwill it has managed to accumulate due to bad email marketing. Sadly, oftentimes a single misstep can wreck a record of sound decisions ("I'm telling YOU. RIGHT. NOW. ... That [profanity removed] is NOT real!"). ‌🤣‌

Marketing emails are generally trashed without a glance and it's a victory to get people to even open them. Dropbox needs to rethink its strategy and steer clear of any wording that sounds pushy or anxiety-inducing if it wants users to open emails, read, engage, and click through (email-savvy people avoid links since there's always a chance it's a phishing attempt, so maybe rethink that, too). Here's a tiny bit of help to get started (not mine and not selling anything, just something I downloaded a while ago to get some pointers): [link removed]
 
So, that's my long-winded way to ask... was this a phishing email? (If it was, sorry Dropbox. My bad.)