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Graham-7's avatar
Graham-7
Helpful | Level 5
2 years ago

Is the email: em-s.dropbox.com legitimate? [Answer: Yes]

I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
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  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains. 

     

    You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.

     

    Regards,

    Ben

rockzilla2520's avatar
rockzilla2520
Helpful | Level 5

I received an email notification that there was a "Shared File waiting for you". When I went to click on it, it was a file shared with me from 2020. Is there a reason I would've received that notice today about it?

Phuppets's avatar
Phuppets
New member | Level 2
2 years ago
Hi everyone,
Nice to join the community 🙂
I received an e-mail inviting me to open a shared file but when I log in into my account there is no new file !
The (supposedly) dropbox e-mail address being this one :
no-reply@em-s.dropbox.com
I didn’t click on it at first and when to log in directly on the Dropbox page in my browser : there I found not race of a recent shared file (only a bunch of old ones).
I finally tried to click on the link in the email and I arrived directly in my dropbox-already-logged-in user page… so it seems it wasn’t a hoax after all but a disfunctional mail from dropbox ?

Please let me know what you think !!
Many thanxxxx

Phuppets

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