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Forum Discussion

paxtonros3's avatar
paxtonros3
New member | Level 2
5 months ago

I no longer have the device used for the 2FA and I don't remember my recovery words.

I don’t remember my recovery words, I don’t know how to find them. I’m concerned that if I log out, I can’t log back in. I no longer have access to the device it’s requiring me to authenticate with.

Account Access
Security
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago

    The simplest thing to do is download everything immediately, make a backup so that if you are logged out you can recover the data and THEN try and get them from www.dropbox.com/account. 

     

    If needed just set up a new account with the downloaded data. 

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