You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

User1237's avatar
User1237
Helpful | Level 5
10 months ago

I had a Dropbox account linked with my previous job email, that I need to recover.

I had a Dropbox account linked with my previous job email. I have left the job and so can’t access the Dropbox now. How can I get access to it as I had a lot of personal stuff saved in it. 
  • Mark's avatar
    Mark
    10 months ago

    If it was a personal email it is certainly gone - they are wiped after 12 months almost to the day. Warning emails about this start about 90 days before deletion 😞 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!