We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
I need to confirm my email, but I no longer have access.
Please someone help me I don't know what else to do I've tried EVERYTHING there's no phone number no chat no cs option for me I have my login but it wants me to confirm my email which I no longer have access to
- Rich
Super User II
Linseymarie94 wrote:
I have my login but it wants me to confirm my email which I no longer have access toYou can try contacting Support but without access to the email account, it's unlikely that you can gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
