Security and Permissions
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I have been trying for months on end to delete my dropbox account and it will not work. no matter what I do I always get a 500 error code. I know I have the right account info, I follow the proper steps, I dont have an active subscription, ive tried multiple devices and browsers, as well as clearing my browser cache. please help. I just want my account deleted.
Hi there, @tara1234, sorry to see you're having an issue deleting your account.
Can we send you an email, so we can take a closer look at the issue?
Let me know.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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yes please my email as well as the email on my account is [removed per the Community's Guidelines]
Thanks for the cooperation, Tara. You've got
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Can you please mail me to I get the same code I do not want my account anymore my account is removed
Hey @Anonymous55, let's jump right into this!
I just created a ticket on my end for you, I'd be happy to see you there.
Thanks!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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