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bvickers's avatar
bvickers
New member | Level 2
3 months ago

I entered the security code wrong, and now it says my username is invalid.

trying to log in on iphone app, it asked for a security code, i entered it wrong a few times by accident and now it says my username is invalid?

Account Access
Account Security
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey bvickers, let's jump right into this! 

     

    Would you be able to send me a screenshot of the message you receive now when you try to input your credentials, and enter your account? 

     

    Just make sure to cover or blur any personal information from it. 

     

    Keep me posted, and we'll take it from there!

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