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Forum Discussion

wellkept's avatar
wellkept
New member | Level 2
2 years ago

I can't remember how to access my paid account

I have more than one account with Drop box and can't remember how to access my paid account. Can someone please help me get access to my paid account with 2 G of space? 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey wellkept, thanks for reaching out to the Dropbox Community!

     

    Let's see how we can go about this.

     

    Do you know the email address of your paid account? If not, you can use our payment lookup tool here.

     

    By providing your billing info, the tool will let you know which email address is associated with the payments.

     

    That way, you can use the email address to sign in to the account.

     

    Let me know how it goes.

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