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Abdlla's avatar
Abdlla
New member | Level 2
2 months ago

I can't access my Business account, as nothing happens after inserting my password.

Guys, I really need help. Dropbox is the worst app ever. I’ve been trying for a month to reach someone in Dropbox technical support to help me with my business account. I can’t log in to my business ...
Account Access
Здравко's avatar
Здравко
Legendary | Level 20
Emmet wrote:

..., follow the instructions ...

Emmet, Which one of the options there (following your link) matches to the issue described here? 🧐 - blocked Dropbox site on login try. 😂

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Здравко wrote:

Emmet, Which one of the options there (following your link) matches to the issue described here?

Any of them, as they all have a button that says This did not solve my issue which leads to a page allowing the user to submit a help desk ticket.

 

 

Alternatively, they can use this link and select Other.

 

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 months ago

    Yes Rich, I'm aware of this. Thanks though.

    Your link shows another [Removed due to Community Guidelines]:

    Does this solve any issue?! 🤣

    • Emmet's avatar
      Emmet
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Hey Abdlla,

       

      If the links we've shared above don't work for you, please let us know and we'll take you to ticket on the account you created to access your email. 

       

      For anyone posting on the Community, please remember to be respectful and kind when posting/replying. Please read the Community Guidelines if you are unsure. 

      • Здравко's avatar
        Здравко
        Legendary | Level 20
        2 months ago
        Emmet wrote:

        ... Please read the Community Guidelines if you are unsure. 

        Yes, 🤔 for sure keeping in documentation things that are obsolete and invalid for years already (despite was valid long time ago) is something very smart! 😉 Are you glad now?

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