cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Musicians, convert your MuseScore files to PDF to play music on the go! Learn more here.

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I recover access to my Dropbox account?

How can I recover access to my Dropbox account?

Sonofman
Explorer | Level 4

I cannot access my dropbox account ,whenever I try to login to my account a message will pop up that a code has been sent to my email address and the device that is linked to the account .behold that device was spoiled and I cannot get the code , Please help out on how to retrieve and access my account .Thank

1 Reply 1

Jay
Dropbox Staff

Hi @Sonofman, thanks for bringing this to our attention.

 

Just for clarification, are you not able to access the email address associated with your Dropbox account?

 

This will help me to assist further.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?