I'm a Dropbox team member; How can I make myself an admin?

[SPoirier]

Hello there, 

The person that created our Dropbox is no longer interested in being the "Owner" and will not help on passing the torch. I am a user and on the Board for the Not-For-Profit that utilizes the account. I need to remove him and make the society the owner. Help please!!

[Hannah]

Hey @SPoirier, thanks for reaching out to us.

Can you please clarify if you're referring to making someone else the owner of a shared folder? 

Or are you a member of a Dropbox team and are perhaps talking about making someone else the admin?

Let me know and we'll go from there.

[SPoirier]

Hi Hannah!!

I am a team member and need to make myself the admin if that is possible? 

Thank you bunches!

Stacey

[Rich]

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@SPoirier wrote:

I am a team member and need to make myself the admin if that is possible?

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Only a current team admin can make another member an admin.

• https://help.dropbox.com/security/change-admin-rights

[SPoirier]

As you can see in the initial post, Rich. This is not possible. I will hold out for someone that works for Dropbox, thanks. 

[Rich]

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@SPoirier wrote:

I will hold out for someone that works for Dropbox, thanks. 

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The answer will be the same. Dropbox can't make someone else an admin in your team. Only the team admin can make such a change as they're the owner of the account. Dropbox won't bypass that.

Your best option, if you're using company email addresses in your non-profit, is to ask your IT department to get involved. They can reset the password for the current admin's email and then use it to gain access to the Dropbox account and assign another admin.

[SPoirier]

Hi Hannah, 

Would you mind emailing me or is there a PM option that I can speak to you on?

[Hannah · Accepted solution]

Hey @SPoirier, I'm afraid that Rich is right.

Only an already existing admin on a Dropbox team can change the admin permissions for another team member and make them admin.

If you can gain access to the current admin's Dropbox account and make the change, then you should be able to do it on your end, we can't do it from our side, unfortunately.