Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
In the account setting, I added two phone numbers for receiving SMS for a one-time code. I can receive the code when I log into the web. But, in the case of the dropbox mobile app (for iPhone), it automatically sends the code to the primary phone, and I cannot find any interface to send the code to the secondary phone. How can I get the code by the second phone when I try to log in mobile app?
Hi @nfyfamr, thanks for messaging the Community.
Currently, it's only possible to get SMS codes to the primary phone number.
If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @nfyfamr, thanks for messaging the Community.
Currently, it's only possible to get SMS codes to the primary phone number.
If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!