Hi - I am both a (paid) Pro and a (free) Basic customer in UK - one used for professional reasons, the other personal.
There are account complications which the Bot is not helping me with ("Ask another question"), hence which need discussing with a live person.
Accessing Customer Support, however, requires me to first sign in to my Pro a/c. Therein lies the problem: I can't.
2-stage authentication involves a code being sent to my (Pro) email address, but a change in circumstances mean that email is no longer in operation.
No mobiles or other devices are linked to the a/c, and the other Bot-recommended actions - eg "sign in then immediately change email address" require me to sign in first - which I currently can't.
How do I contact someone who can help? (The redundancy of email address has caused other complications which require discussion too).
Many thanks