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Keyonkk's avatar
Keyonkk
Helpful | Level 5
3 years ago

Can't access email to get 6-digit code

I can login successfully,  but needs me to check 6-digit code in email.   Before immigration, login dropbox never needs me to check 6-digit code in email. After immigration, it needs me to chec...
Account Access
Account Security
Security
  • Nancy's avatar
    Nancy
    2 years ago

    Paddy123, is there any chance you have any devices that are still linked to that Dropbox account (via a desktop/mobile app)? 

     

    If yes, please check their notifications as the one-time code may be there.

     

    Let me know how that goes.

Jessicalee11's avatar
Jessicalee11
Explorer | Level 4
So there’s nobody else I can communicate with about my issue? For such a big company, I don’t believe this can be accurate.
Jessicalee11's avatar
Jessicalee11
Explorer | Level 4
2 years ago
I have now reached out to legal representation. I don’t know if they will be able to help, but I am going to continue trying everything I can to access the information that is mine.

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