Can't access email to get 6-digit code

[Keyonkk]

I can login successfully,  but needs me to check 6-digit code in email.

Before immigration, login dropbox never needs me to check 6-digit code in email.

After immigration, it needs me to check 6-digit code in email. (same computer)

My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code.

I only want to login Dropbox without check email 6-digit code, so what can I do?

Thanks

[Nancy]

@Asfiya, I’ve logged a ticket for you, so please check your email address and get back to me.

@ARCHIVOfis, can I open a ticket for you as well, and send it over to this email address?

Finally, @rgcart17, can you please double check if you have any devices that are still linked to your Dropbox account? If yes, see if the code can be found in your Notifications. 

If not, let me know and I can message you to this email address.

[ARCHIVOfis]

Yes please, create the ticket and use this email for it. Thanks.

[Nancy]

You're all set, @ARCHIVOfis! Please reply back to me, when you get the chance.

[ARCHIVOfis]

Dear Nancy i have reply the email, please your help. 

thanks

[Jay]

Hi @Pardhivan, do you still have email to that inbox? Could you try adding no-reply@dropbox.com to your contacts list and try again?

[Pardhivan]

how to add 

[Hannah]

Sorry, @Pardhivan, but just to clarify, did you reach out to our support team about your issue?

What's the ticket number you received, please?

[Pardhivan]

Thanks for u r sloving my issue my dropbox is back..

[daynolism]

hello,

i was trying to login to my dropbox account but it 's sending a 6-digit code on my email address to be able to continue logging in.

i no longer have access to the email address associated with my dropbox account becuase it got hacked just recently and my email service provider isn't helping at all. 

if you could send me the 6-digit code to another email or a mobile number that would be a big help. 

Thank you and Godbless

[mah1995]

I had an mail address for previous my dropbox account.

I have always been able to log into it. Suddenly one day it asked for 2 factor verification. 

It said it will send 6 digit code to my mail adress. I tried to log in but i found out that mail adress is not active anymore - (as it is an very old one, i am sure i have had deleted it cause it says the account doesnt exist. ) 

Now i dont know how to get acess to my dropbox account, i had some very valuable pictures in it. 

😞 I didnt have mobile number connected and was not logged in from my computer.!!! 

I try to write to support but seems there is no direct way to send them mail.