Can't access email to get 6-digit code

[Keyonkk]

I can login successfully,  but needs me to check 6-digit code in email.

Before immigration, login dropbox never needs me to check 6-digit code in email.

After immigration, it needs me to check 6-digit code in email. (same computer)

My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code.

I only want to login Dropbox without check email 6-digit code, so what can I do?

Thanks

[Sezqqqq]

Never turn on two factors but my account now asking me enter password two factors I don’t remember my email. But I remember my login and password

[Hannah]

Hey @Sezqqqq, sorry to see you're having trouble.

Do you mean that it's asking for a 6 digit code, when you try to login?

Your login would be your email address and your password, so if you know your login, that's the email that the code is going to.

Do you still have access to the email address?

[Sezqqqq]

No I can’t login my email that’s a very old email I don’t remember password! And not same password old Dropbox login !

[Rich]

---

@Sezqqqq wrote:
No I can’t login my email that’s a very old email ...

---

Without access to the email address, you won't be able to sign in to the Dropbox account. Your best option is to try to recover your email account so you can receive the one-time security code.

[Sezqqqq]

So email more powerful than Dropbox account useless 😡

[ARCHIVOfis]

i am having the same issue with one of my account. I no longer have the acceso to the email box but i do have my password for dropbox, and beceause of the 6 digit code i can't acceses. Please yot help with this.

[Nancy]

Hey @ARCHIVOfis!

Out of curiosity, do you have any devices that are still linked to the same Dropbox account? 

If yes, the one-time code should already be sent as a notification there. 

Let me know what you find.

[ARCHIVOfis]

Hi Nancy, no, i don't have any other device to check. I tried to find that one-time code but couldn't get it.

[Hannah]

Hey @ARCHIVOfis, I'm afraid that without access to the email address, there's not much we can do on our end.

Could you reach out to the email service provider and see if they can reinstate the address?

[Asfiya]

I have an account on dropbox since many years i m using it continuously but recently i had changed my phone and i had installed dropbox but now i can't sign in i know my email and password of dropbox account but asking for security code sent on email but now I don't have that email and can't log in to that email orr don't have any link device soo how can i sign in to my Dropbox account
Please help me out