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Can I recover my deleted Dropbox account?

Can I recover my deleted Dropbox account?

khoeld25
New member | Level 2

I deleted my dropbox account by mistake, and i want to recover it.

Previously I tried the 5Gb standard package and and I canceled the trial team.

When canceling the trial team, I mistakenly clicked on delete account

The account that was mistakenly deleted is [Removed as per Community Guidelines]

Help me PLease !!!

 

1 Reply 1

Jay
Dropbox Staff

Hi @khoeld25, thanks for messaging the Community.

 

In general, if a Dropbox account is deleted by the user, then it isn't possible to recover the account or the files within, even from our end.

 

If you have that account synced to a device, you should be able to recover those files.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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