2FA not working!!

Alexis G.1 · ‎07-11-2023

My users with 2FA are unable to login.

I'm teams admin in Dropbox Business Standard. Configured 2FA for me (cell phone text message and backup phone).

Now I cannot login either!

When I provide email and password, instead of receive a text message with the 2FA code, I get this message: "two step verification text message couldn't be sent"

Hannah · ‎07-24-2023

Hey @Alex2222, in our ticket you mentioned that the issue was resolved, is everything okay now?

Hannah
Community Moderator @ Dropbox
dropbox.com/support

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2FA not working!!

2FA not working!!

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