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Forum Discussion

Jonathan 020's avatar
Jonathan 020
Explorer | Level 3
2 years ago

My upgrade didn't go through. How can I manually pay for my account?

A few days ago Dropbox was supposed to debit the monthly payment from my account, but this was not possible at the time because I did not have the money in it. How can I manually pay for my subscript...
Billing
Payments
Plans
upgrades
Mark's avatar
Mark
Icon for Super User II rankSuper User II

If you've not yet been auto downgraded Jonathan 020 don't panic - it will try again in a few days 🙂

Jonathan 020's avatar
Jonathan 020
Explorer | Level 3
2 years ago
How do I know when my account is down graded?
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Jonathan 020, if you're using more space that what's allowed for the free plan, you'll see that you'll start getting messages that syncing has stopped.

     

    You can also keep an eye on the plan tab of your account settings; it will show you which plan you're on.

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