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Forum Discussion
gerry6
3 years agoNew member | Level 2
My trial is ending. Can I continue on a month to month basis?
my trial is ending. can i continue on a month to month basis with the option of cancelling at any time? Also, what happens to my files when I quit?
- RichSuper User II
gerry6 wrote:
my trial is ending. can i continue on a month to month basis with the option of cancelling at any time? Also, what happens to my files when I quit?
That depends on the option you chose when you started the trial. You would have had a choice of yearly or monthly. If you chose monthly then you'll be charged the monthly fee when your trial expires, and you can cancel at any time. When you cancel (monthly or yearly), you cancel the automatic renewal but you retain your account benefits until your next billing period at which point your account is downgraded.
When you cancel your subscription your files will remain in your account. If you're over your storage quota, you simply can't sync anymore. No files are deleted.
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