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Sonias99's avatar
Sonias99
New member | Level 2
5 months ago

I was charged $96 by FormSwift, how can I get a refund?

Form swift charged me for 96 dollars. I am not signed up with them and I have a free drop box account. Someone help with a refund
Cancellations and refunds
FAQ
Refunds
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi Sonias99, thanks for bringing this to our attention.

 

As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.

 

You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.


Keep me updated with any progress.

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