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kateO87's avatar
kateO87
Explorer | Level 4
2 months ago

I paid for a Dropbox Plus plan, but my account says I need to upgrade.

Hello,   I just upgraded up account to Dropbox plus, £9,99. The money has come off my account, when I check my subscription is says its running, when I check the billing page it says its complete...
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kateO87's avatar
kateO87
Explorer | Level 4

Hi - Sure - 

   

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey kateO87, thanks for letting me know!

 

I just sent you an email, in order for us to have a closer look into this. I'll see you there.

 

Cheers!

  • kateO87's avatar
    kateO87
    Explorer | Level 4
    2 months ago

    Hi Megan Nancy  I have been refunded, so I will try sign up again. Thanks 🙂

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