You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Kimmiesue73
2 years agoNew member | Level 2
I need to cancel but I don't have email access
I need to cancel but don’t have email access to the account. I have billing info. Please have support contact
You need to do that yourself via www.dropbox.com/support. Note that you will need to be not logged in - even on the forums. So possibly use an incognito window
Then click on 'get help with account issues'.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!