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I can't delete my account from the Dropbox site, I get an error 500

I can't delete my account from the Dropbox site, I get an error 500

ms2165
New member | Level 2

When attempting to delete my account I am receiving an "Error 500" message. I have tried doing it on multiple browsers and it won't process. Any help would be appreciated.

3 Replies 3

Jay
Dropbox Staff

Hi @ms2165, thanks for bringing this to our attention.

 

In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ms2165
New member | Level 2

That would be [Removed as per Community Guidelines]. Thanks

Jay
Dropbox Staff

Thanks, I've sent you an email, please could you reply to it when you get a chance!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Jay Dropbox Staff
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    ms2165 New member | Level 2
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