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Forum Discussion
lynnhamptonKY
2 years agoExplorer | Level 3
How to change my plan, into a cheaper one?
how do I change my dropbox subscription? We are home users, My subscription cost went from $120 to $204 from 2020 to 2021. There is another increase in the annual cost pending. I like dropbox, but...
Megan
Dropbox Staff
Hi lynnhamptonKY, I hope you're doing well!
You can see more in regards to your Dropbox subscription right here.
Also, as Mark mentioned, you can see all the available plans on the link he provided, and decide to go from there. However, I can also help you and give my input, with some additional info, such as the plan you have at the moment, and if you're paying annually or monthly.
Keep me posted!
lynnhamptonKY
2 years agoExplorer | Level 3
Thank you so much.
I am paying annually, and the cost is $ 216.11. In 2020 the cost was 119.88.
Here is how we use Dropbox.
2 users
2 desktop computers
1 i pad
1 samsung tablet
2 samsung android phones.
It appears that only my account is online and offline access.
I am happy to talk to dropbox, but cannot find anywhere/anyone that is tech support.
thanks
Lynn
- Megan2 years agoDropbox Staff
Hi lynnhamptonKY, thank you for the info!
Based on the info you provided, it sounds like you used to be on a Plus plan, but you might have changed to a Family one, is this correct?
Keep in mind that you could have the ability to make your content available offline, and online-only on a Plus plan too. As for live Support, you could be able to chat with our Support team if you're using a paid plan.
I hope this helps!
About Plans and Subscriptions
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