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carlossantiago18's avatar
carlossantiago18
New member | Level 2
2 years ago

Dropbox plus not upgraded

I have been charged for dropbox plus on my apple pay subscription but the dropbox still shows me as basic. What to do?

Plans and upgrades
Upgrading
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi carlossantiago18, sorry to hear about this.

     

    Could you try restoring your purchases as outlined here and let us know how it goes?

     

    Thanks!

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