You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Converting two Plus plans to a Family Plan
My other half and I are long-term Dropbox users, each with our own paid-for Personal plans. They renew at different times. Is it possible to combine our separate plans into a single Family Plan?
Hallam wrote:
Any idea how long a wait it is for the downgrade? Don't need to know exactly, but is it closer to an hour, a day, or a week?
It would happen at the next billing period.
If you were to upgrade an account today and cancel the subscription tomorrow, the subscription would continue until the next billing date (either the next month or the next year) and then the account would downgrade automatically instead of auto-renewing for a new term.
So, if the account you end up canceling is on a yearly subscription that was started one month ago, it would be 11 months before the account was downgraded back to a Basic account, and for those 11 months the account would continue to have all the benefits that were included in the subscription.
Jay
Dropbox Staff
Dropbox StaffHi Hallam, if the other user upgraded directly via the Dropbox site, it's possible to invite them to Family plan so they can immediately join, and they'll be refunded the prorated cost of the remainder of their original plan.
