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Company is billed, but I don't know for which account

Company is billed, but I don't know for which account

Melissa-FR
New member | Level 2

Hi all,

I recently started working for a company and I saw a charge for dropbox for a yearly subscription. I asked around, nobody seems to know where it's coming from. I want to find this account.
Unfortunately, the charge doesn't have a transaction ID.

I hope you can help me, thank you.

3 Replies 3

Walter
Dropbox Staff

Hey there @Melissa-FR - sorry to hear about this.

 

Would it be OK if we reached out via email, so that we can have a  further look internally?

 

Let us know and we'll use the email address that's linked to your profile here, on our Community. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Melissa-FR
New member | Level 2

That's allright, I'm looking forward to your email.

Walter
Dropbox Staff

Thanks for the cooperation @Melissa-FR - you've got :envelope: 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: Interested in Community Groups? Click here to join

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    Walter Dropbox Staff
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    Melissa-FR New member | Level 2
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